Terms & Conditions
Welcome to Lilacs and Pinks. By accessing and using our website www.lilacsandpinks.com, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before using our services.
1. Use of Website
By using this website, you confirm that you are legally capable of entering into a binding agreement under Indian law. If you do not agree with these Terms, please do not use our website.
2. Products & Information
We make every effort to display product details, images, and prices accurately. However, slight variations in colour, design, or appearance may occur due to lighting, screen settings, or manufacturing differences.
3. Pricing
All prices listed on the website are in Indian Rupees (INR) and are subject to change without prior notice.
4. Orders & Payments
Placing an order on our website constitutes an offer to purchase.
All orders are subject to acceptance and availability.
Payment must be completed before the order is processed and shipped.
We accept payments through secure payment gateways available on our website.
5. Shipping & Delivery
Estimated delivery time is 5–10 working days after dispatch.
Tracking details are usually shared within 2–4 working days after placing the order.
Delivery timelines may vary due to courier delays, festivals, weather conditions, or other unforeseen circumstances.
Lilacs and Pinks is not liable for delays caused by courier partners.
6. Returns, Replacements & Refunds
We offer replacement only for damaged or defective products.
Replacement requests must be raised within 3 days of delivery.
A clear uncut unboxing video is mandatory to process any replacement request.
No refunds are provided once an order is placed and shipped.
7. Intellectual Property
All content on this website, including text, images, logos, and designs, is the property of Lilacs and Pinks and is protected by applicable copyright and intellectual property laws. Unauthorized use is strictly prohibited.
8. Limitation of Liability
Lilacs and Pinks shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products.
9. Governing Law
These Terms & Conditions are governed by and interpreted in accordance with the laws of India.
10. Changes to Terms
We reserve the right to update or modify these Terms & Conditions at any time. Changes will be effective immediately upon posting on the website.